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Our Values

Enhancing Lives

At Silverlake Care, we believe that everyone should have the opportunity to enhance their quality of life. By providing safe, comfortable environments with excellent person-centred care, we are proud to help the people we support to maximise their physical, emotional, and social potential. We offer continued training and support to encourage our staff to learn, develop and achieve their ambitions.

Personalised Care

We are committed to ensuring the people we support and their families have choice and control in their care and are encouraged to be involved in decisions affecting their life. We recognise that everyone is different and tailor our care plans to the unique needs, preferences, strengths and skills of each individual.

Dignity and Respect

Our teams respect and enable the people we support to live dignified lives and stand by the principle that the needs of the resident come first. We promote each individual’s right to privacy and independence, with each resident entitled to private accommodation. This is a safe, secure space to use as and when they wish, to store belongings and invite guests to.

Choice and Opportunities

We understand that tastes differ and that not everyone will want to do the same thing at the same time. From personalising rooms to selecting which activities to take part in, or having a lie in when the mood takes, we ensure our residents’ lives are full of choice and opportunities to do the things they love.

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